Limitations Of Liability

Ayooh also automatically collects and receives certain information from your computer or mobile device, including the activities you perform on our Website, the Platforms, and the Applications, the type of hardware and software you are using (for example, your operating system or browser), and information obtained from cookies. For example, each time you visit the Website or otherwise use the Services, we automatically collect your IP address, browser and device type, access times, the web page from which you came, the regions from which you navigate the web page, and the web page(s) you access (as applicable).

When you first register for Ayooh account, and when you use the Services, we collect some Personal Information about you such as:

  • The geographic area where you use your computer and mobile devices
  • Your full name, username, and email address and other contact details
  • A unique Ayooh user ID (an alphanumeric string) which is assigned to you upon registration
  • Other optional information as part of your account profile
  • Your IP Address and, when applicable, timestamp related to your consent and confirmation of consent
  • Other information submitted by you or your organizational representatives via various methods

Terms And Conditions

Under no circumstances shall Ayooh be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Ayooh or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

Use Of Platform

Subject to the User`s compliance with these Terms and Conditions, AYOOH grants the User a limited, non-exclusive, non-sub licensable, revocable, non-transferrable license to:

  • access and use any content, information and related materials that may be made available through the Services; and
  • Any rights not expressly granted herein are reserved by AYOOH and may be revoked at any time without notice to the customer.

The User shall not use any trademark or any intellectual property rights belonging to AYOOH from any portion of the Services, and shall not reproduce, modify, prepare, publicly, perform, transmit, stream, broadcast, or otherwise exploit the Services except as expressly permitted by AYOOH in writing, and shall not decompile, reverse engineer or disassemble the Services, and shall not link to mirror or frame any portion of the Services or launch any programs or scripts for the purpose of scraping, indexing, surveying or otherwise data mining any portion of the Services, or unduly burdening, or hindering the operation and/or functionality of any aspect of the Services or attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

The User may not post in the meal review section for the listed meals, or anywhere else on the site (as determined at our sole discretion): solicitation, advertising, foul language, profanities, obscenities, culturally offensive material, religiously offensive material, critical political content, material that may threaten the public interest or national security, defamatory or libelous harassment, or other content that may be offensive or indecent.

Returns, Exchanges, and Refunds

The Egyptian Consumer Protection Law shall be applied in relation to any exchange or return of cook’s meals ordered by the User through the Platform. Moreover, the terms of exchange and return of the Chefs and/or Restaurants shall prevail over those of AYOOH as long as they comply with the applicable laws.

In addition to that, the user of the platform can cancel -reverse the request- the meal request within 10 minutes only of the meal request,

The user shall pay the price of the meal if he requested it from the platform and did not receive it or provide a wrong address, whether the method of payment is electronic or cash, In the event that the price of the meal is not collected, the value of this meal will be added to any other future request that will apply and he shall be obligated to pay the full value of the bill.

In case of orders cancelled by vendors/restaurants after paid online and the amount has been credited from your card, a refund order value will be issued in the same way of payment within 1-2 working days. The refund may appear in you account within 5-45 working days depending on you card's issuers policy.

each Chef and/or Restaurant displays his own Exchange policy and the user must adhere to such exchange and return policy as long as this policy is not violating the Consumer Protection Law, without any responsibility on AYOOH.

In all cases, AYOOH will do the best to satisfy his clients

Assets Used In The Live Preview Content

Ayooh Landing Page uses tracking technology on the landing page, in the Applications, and in the Platforms, including mobile application identifiers and a unique Hootsuite user ID to help us recognize you across different Services, to monitor usage and web traffic routing for the Services, and to customize and improve the Services. By visiting Leno or using the Services you agree to the use of cookies in your browser and HTML-based emails. Cookies are small text files placed on your device when you visit a web site in order to track use of the site and to improve your user experience.